ACDelco collects business contact details and inquiry content when you submit a form, request fitment support, ask for a quote, or subscribe to catalog updates. Typical information may include your name, company, email, phone number, country or region, product category, vehicle application notes, OE reference numbers, target quantities, and messages related to distributor or service support.
The information is used to answer your request, route the message to the correct support desk, prepare quote follow-up, improve catalog workflows, and maintain records of business communication. If the request is better handled by an authorized distributor, the relevant inquiry details may be shared with that distributor so they can respond to your category, market, or stocking need. ACDelco does not need sensitive personal data to answer ordinary parts inquiries, and visitors should avoid sending such data through the website forms.
Inquiry records may be retained for a reasonable period to support quote history, channel review, service quality, and compliance with business obligations. Reasonable administrative and technical measures are used to protect submitted information, but no website or transmission method can be guaranteed to be completely secure. If you believe a message was sent incorrectly or should be updated, contact the support desk with enough detail to identify the inquiry.
You may request updates to your contact information, ask to stop receiving catalog communications, or request that a previous inquiry be reviewed. Some information may still be retained when necessary for transaction history, legal requirements, dispute prevention, or legitimate business records. By using the website and submitting forms, you acknowledge that business inquiry data may be processed for the purposes described here.
Use the contact form to update a previous request, correct business details, or ask about catalog communication preferences.